General Information

At florapexaova, we respect your privacy and commit to protecting your personal information. This policy explains how we collect, process, share, and secure your data when you use our website.

2026-04-20 florapexaova [email protected]

Definitions

For clarity, the following definitions apply throughout this Privacy Policy:

Personal Data: any information relating to an identified or identifiable individual.
Processing: any operation performed on Personal Data, such as collection, storage, adaptation, or disclosure.
User: any visitor or registered member using our services at florapexaova.pro.
Service: the offerings and functionalities provided on florapexaova.pro.
Cookies: small text files stored on your device to improve functionality and user experience.

Data Collection

We collect different types of data depending on how you interact with our Service.

Data You Provide

The data you actively provide may include:

  • Name and contact details such as email address.
  • Account credentials created when registering with florapexaova.
  • Communications with our support team or through forms.
  • Payment information processed via secure third parties.
  • Preferences, feedback, and other input submitted on the platform.
  • Any additional information you volunteer in surveys or promotions.

Automatic Data Collection

We may automatically collect certain information as you navigate our website:

  • IP address and device identifiers.
  • Browser type, operating system, and language settings.
  • Date and time of access and pages viewed.
  • Website usage statistics collected through cookies.
  • Referral source and clickstream data.
  • Error reports and performance data.

Third-Party Data

We may receive information about you from third-party sources to enhance our services:

  • Social media profiles and login data if you use social authentication.
  • Publicly available information such as social media posts.
  • Data provided by analytics and marketing partners.

Purposes of Processing

We process your data for several legitimate purposes:

  • To provide, maintain, and improve our Service.
  • To personalize content and recommendations.
  • To process transactions and send related information.
  • To communicate with you about updates, offers, or support.
  • To monitor service usage and diagnose technical issues.
  • To ensure compliance with legal obligations.
  • To protect our rights and the rights of others.
  • To conduct surveys and gather feedback.

Legal Basis for Processing

Under applicable regulations, we rely on the following legal grounds:

  • Consent provided by you when you agree to this policy.
  • Performance of a contract for services you request.
  • Compliance with a legal obligation.
  • Our legitimate interests in running and improving our Service.

GDPR Compliance

If you are located in the European Economic Area, the following rights apply to you under the GDPR:

  • Right of access to confirm and obtain a copy of your Personal Data.
  • Right to rectify incomplete or inaccurate data.
  • Right to erasure of Personal Data under certain conditions.
  • Right to restrict or object to processing.
  • Right to data portability.
  • Right to withdraw consent at any time.

Cookies and Similar Technologies

We use cookies and similar technologies to enhance usability and track site performance.

Types: session cookies, persistent cookies, and third-party cookies for analytics.

Categories: essential, performance, functionality, and advertising.

You can manage cookies through your browser settings or by visiting our Cookie Policy.

Read our Cookie Policy

Data Sharing

We may share your data with trusted parties for the following reasons:

  • With service providers to facilitate payments and delivery.
  • With analytics and marketing partners to improve our offerings.
  • With legal authorities when required by law.
  • With affiliates for operational purposes.
  • With auditors and consultants under confidentiality obligations.
  • With third parties if you agree to share your information.

International Data Transfers

Some processing may occur outside your country of residence, including servers located in Thailand and other jurisdictions.

We implement standard contractual clauses and other safeguards to ensure adequate data protection.

Data Retention

We retain your Personal Data only for as long as necessary for the purposes described in this policy.

Account information is kept active until you close your account or as required by law.

Communications and support tickets are stored for up to 36 months for service quality review.

Usage logs and analytics data are retained for up to 18 months.

After the retention period, data is securely deleted or anonymized.

Data Security

We implement technical and organizational measures to protect your Personal Data against unauthorized access, alteration, or destruction.

  • Encryption of data in transit using TLS.
  • Access controls and authentication mechanisms.
  • Regular security audits and vulnerability assessments.

Your Rights

Depending on your jurisdiction, you may exercise the following rights regarding your data:

  • Access your Personal Data.
  • Correct inaccurate or incomplete data.
  • Request deletion of your data.
  • Object to certain processing activities.
  • Request portability of your data.
  • Withdraw consent at any time.
  • File a complaint with a supervisory authority.
  • Restrict or suspend processing of your data.

How to Exercise Your Rights

To exercise any of these rights, contact us at [email protected] with a clear description of your request. We will respond within 30 days.

[email protected]

We aim to respond to any request regarding access, correction or deletion of your personal data within 30 days of receipt.

Marketing Communications

We may send you periodic updates about new offerings, events and insights related to spiritual growth. You will receive only information you opt in for, designed to support your journey with practical guidance and thoughtful reflections.

If you no longer wish to receive marketing messages, you can unsubscribe at any time by clicking the “Unsubscribe” link at the bottom of our emails or by contacting us directly.

Children’s Privacy

Our services are intended for individuals aged 18 and older. We do not knowingly collect personal information from anyone under the age of 18. If we discover that a minor has provided us with personal data, we will take steps to delete that information without undue delay.

Third-Party Links

Our site may include links to external websites operated by third parties. We do not control their content or practices. We recommend reviewing the privacy policies of any third-party site you visit through links on our platform.

Changes to This Policy

We review and may update this privacy policy periodically to reflect changes in legal requirements or our practices. When we make material changes, we will post a notice on our site with the date of the latest revision.